Desk Sample data
Sat Aug 22, 2026

Feedback

Tonight scores, flags, praise. Draft only. Nothing emailed.

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Tonight

Drew Example

Not called

low score

Skull Creek Dockside · food 2 · service 4 · wait 3 · hospitality 4

Dockside understaffed FOH Saturday. Fish came out lukewarm. Service was fine.

Recovery · Not called

Call Drew before the dinner rush

Guest file →

Morgan Guest Example

Draft ready

low score

Poseidon · food 5 · service 3 · wait 2 · hospitality 4

Poseidon wait. Anniversary table held — door was slow.

Recovery · Draft ready

Send the wait draft before Saturday door

Guest file →

Avery Example

Called

low score

One Hot Mama's HHI · food 4 · service 3 · wait 2 · hospitality 3

Mama's patio wait. HHI room faster than Bluffton, still a Saturday line.

Recovery · Called

Avery is on the list. Watch the patio line tonight.

Guest file →

Lee Example

Thanked

named praise

Frankie Bones HHI · food 5 · service 5 · wait 4 · hospitality 5

Riley Example read the table and never rushed us.

Recovery · Thanked

Riley already has the thank-you. Not a recovery.

Guest file →

Recovery

Last night low scores first. Draft only. Nothing emailed.

Drew Example

Not called

low score

Skull Creek Dockside · food 2 · service 4 · wait 3 · hospitality 4

Dockside understaffed FOH Saturday. Fish came out lukewarm. Service was fine.

Recovery · Not called

Call Drew before the dinner rush

Guest file →

Morgan Guest Example

Draft ready

low score

Poseidon · food 5 · service 3 · wait 2 · hospitality 4

Poseidon wait. Anniversary table held — door was slow.

Recovery · Draft ready

Send the wait draft before Saturday door

Guest file →

Avery Example

Called

low score

One Hot Mama's HHI · food 4 · service 3 · wait 2 · hospitality 3

Mama's patio wait. HHI room faster than Bluffton, still a Saturday line.

Recovery · Called

Avery is on the list. Watch the patio line tonight.

Guest file →

Lee Example

Thanked

named praise

Frankie Bones HHI · food 5 · service 5 · wait 4 · hospitality 5

Riley Example read the table and never rushed us.

Recovery · Thanked

Riley already has the thank-you. Not a recovery.

Guest file →

Trailing 30 days

Sample trailing guest score by room. Not live reviews. Guest file stays who they already know.

Guest file →