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Frankie Bones HHI

Hilton Head · upscale dining

Last night 4.8 · 30-day 4.6sample · Leak —

Staff capacity9 of 12 FOH

ManagerDevon Example

On tonightRiley Example

Float—

Reservations38

Projected volume85–100 coverssample

Typical Saturday120 coverssample

Staffing

No letter in play for this room.

30-day 4.6sample · Last night 4.8 · Leak —

Last night scores · food 5 · service 5 · wait 4 · hospitality 5

Lee Example named praise Thanked

food 5 · service 5 · wait 4 · hospitality 5

Riley Example read the table and never rushed us.

Recovery · Thanked

Riley already has the thank-you. Not a recovery.